Making great literacy lessons easy. Why join Plazoom?

FAQs

We want to ensure that you have the best experience of Plazoom, so we’ve provided a list of our most frequently asked questions. If you have any queries regarding your membership, log in details or about the site in general, take a look below and see if it has been answered.

Can’t find what you are looking for?

If you can’t find what you are looking for, please reach out to our customer service team.

Call Us

0800 904 7000

I'm having difficulties signing up

We’re so sorry to hear this. If you still aren’t able to sign up, our customer service team will be available to help. Get in touch through our contact form, email aceville@dctmedia.co.uk or call on our freephone number 0800 904 7000.

I’ve forgotten my password

When logging in, please click the 'Forgot Password' link. You will need to enter the email account that is linked to your membership in order to do this.

I’m having trouble downloading a free resource

Have you checked your cookies? Sometimes your computer can save pages which might affect your membership. Try clearing your cookies in your internet settings and this might help to solve the problem. Please remember that only some of our resources are free and others are for subscribers only. Sign up here!

What am I actually getting for £49.99?

Your membership to Plazoom includes unlimited access to 900+ resources. Visit the benefits page for more info

When is my welcome gift going to arrive?

If your subscription included a free gift you will be informed during the sign up process. Please allow up to 28 days for delivery. Gifts are subject to change.

Can’t find what you are looking for?

Reach out to our customer service team through our contact form, call 0800 904 7000 or email aceville@dctmedia.co.uk, our friendly team are waiting to help!